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Interruption to your water supply - Kirby Cross - CO13

Thursday 12th May 2022

Repair complete icon

Your water will be back on.

We’re really sorry for the problems with your water. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 09:00 and we'll remove it after 20:00


Your water will be back on at a lower pressure

We are continuing to get you water flowing at a slightly lower pressure, although we’re redirecting water across our network from other areas. 

What we’re doing

Our repair team are working hard to repair the burst water main on Holland Road. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.

We updated this message at 10:30 and we'll update it again after Monday 16th May 


Your water will be back on 

So we can get your water flowing again, we’re redirecting water across our network from other areas. This may be at a lower pressure whilst our repairs are ongoing.

To find out if your street is affected, please click here

What we’re doing

Our team our waiting on results from samples before they can put the main back in service. We will gey your water flowing back to normal as soon as this is completed

We’re really sorry about this and thank you for your patience.

We updated this message at 08:00 and we'll update it again on Saturday 14th May


Your water will be back on 

So we can get your water flowing again, we’re redirecting water across our network from other areas. This may be at a lower pressure whilst our repairs are ongoing.

What we’re doing

Our repair team are working hard to repair the burst water main on Holland Road. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.

We updated this message at 18:00 and we'll update it again after 08:00 Friday 13th May


What we’re doing

Our repair team have stayed on Holland Road and are continuing to repair the burst water main. Customers should have supply but this may be at a lower pressure whilst repairs are ongoing

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

We updated this message at 14:45 and we'll update it again after 18:45


What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.


No water in Kirby Cross

We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Holland Road which may be causing this.

What we’re doing

Our technician is on their way to your area to investigate and get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 14:40 and we'll update it again after 16:40

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