Interruption to your water supply - Chalfont St Peter - SL9, SL2, HP8 and WD3
Wednesday 26th January - Thursday 27th January
Your water will be back on
We’re really sorry for the problems with your water. The mains have now been fully opened and have been put back in service.
We’re really sorry about the disruption and thank you for your patience.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 10:50 and we'll remove it after 20:00
What we’re doing
Testing is now complete and the main will shortly be put back in service. We expect this to be complete by tomorrow evening and you should then see your water flowing back to normal.
We’re really sorry about the disruption and thank you for your patience.
We updated this message at 17:50 and we'll update it again on Monday 31st January 2022
What we’re doing
We are awaiting on the results from our testing before we can can put the water main back into service.
Whilst this is ongoing we will continue to redirect water from across our network to keep your water flowing until this is complete.
We will update you as soon as this is complete. We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
We updated this message at 15:30 and we'll update it again on Sunday 30th January 2022
What we’re doing
We're continuing our tests on the water supply before we put the water main back into service. This is to ensure it meets our strict water quality standards now that the repair has been completed.
Whilst this is ongoing, customers will continue to have water directed across the network to maintain their water supply. However, this may be at a lower pressure whilst this is in place.
We're sorry for any inconvenience this causes.
We updated this message on Friday 28th January and we'll update it again on Saturday 29th January 2022.
What we’re doing
Our repair team have now completed the repairs to the damaged section of pipework. Before we can put the water main back into service, we need to carry out tests on samples of the water to ensure it meets our strict water quality standards.
Whilst this is ongoing, customers will continue to have water directed across the network to maintain their water supply. However, this may be at a lower pressure whilst this is in place.
We're sorry for the inconvenience caused and aim to get your water flowing back to normal as soon as possible.
We updated this message at 20:30 and we'll update it again on Friday 28th January 2022.
What we’re doing
Our repair team are still working on Gravel Hill and are continuing to repair the burst water main. As soon as we know how much longer this will take, we’ll let you know.
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
We updated this message at 16:40 and we'll update it again after 20:35
What we’re doing
Our repair team have stayed on The High Street and are continuing to repair the burst water main. Due to complications this has taken longer that first thought. As soon as we know how much longer this will take, we’ll let you know.
We’re really sorry for the disruption. We’re working hard to get your water pressure flowing again soon.
We updated this message at 13:40 and we'll update it again after 16:40
What we’re doing
Our repair team are still working hard to fix the burst pipe on The High Street and your water pressure should be back to normal again by 13:30
We’re really sorry about this and thank you for your patience.
We updated this message at 11:55 and we'll update it again after 15:55
What we’re doing
Our repair team have stayed on The High Street overnight continuing to expose the damaged section of pipework, the team have now reached the damaged section of main and the repair will begin shortly.
We've restored all customers water supplies by redirecting water across our network, however this may be at a lower pressure whilst our repairs continue.
We're really sorry for the disruption caused and appreciate your patience.
We updated this message at 07:50 and we'll update it again after 11:50
What we’re doing
Our repair team are continuing to expose the damaged section of pipework. Due to the depth of the existing piepwork, this is taking longer than antipated.
We've restored all customers water supplies by redirecting water across our network, however this may be at a lower pressure whilst our repairs continue.
We're really sorry for the diruption caused and appreciate your patience.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We’ve closed the road
Due to the traffic conditions, we’ve temporarily closed the road so our team can work safely. We’re really sorry if this causes any disruption to your journeys.
Once it is safe to do so, the road will be back open for you. We’re working hard to get things back to normal for you, but we really appreciate your patience at this time.
We updated this message at 02:40 and we'll update it again after 07:40
What we’re doing
Our repair team are now digging to expose the burst pipe. We should know how long this will take us to repair once we have exposed the pipe.
We've been able to restore some customers water supplies by redirecting water across our network, however some customers may experience lower pressure or no water whilst our repairs continue.
We’ve closed the road
Due to the traffic conditions, we’ve temporarily closed the road so our team can work safely. We’re really sorry if this causes any disruption to your journeys.
Once it is safe to do so, the road will be back open for you. We’re working hard to get things back to normal for you, but we really appreciate your patience at this time.
We updated this message at 00:40 and we'll update it again after 02:40
What we’re doing
Our technician has arrived on site and assessed the burst. A repair team are on their way to help and get your water flowing as soon as possible.
For a full list of affected streets, please click here
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We updated this message at 22:45 and we'll update it again after 00:45 on Thursday 27th January 2022
No water in Chalfont St Peters
We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on The High Street which may be causing this.
What we’re doing
Our technician is on their way to your area to investigate and get your water flowing again soon.
For a full list of affected streets, please click here
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We added this message at 22:10 and we'll update it again after 00:10
No water in Chalfont St Peter
We’re really sorry you haven’t got any water. We don’t know what’s causing this, but our technician is on their way to your area to find out.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We added this message at 21:55 and we'll update it again after 23:55