Sunday 5th December 2021

Your water will be back on 

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 18:50 and we'll remove it after 08:00 on Tuesday 7th December. 

What we're doing

Our repair team are working to repair the burst main. However, they need additional fittings before they can complete the repair.

We’re really sorry for the delay. We’re working hard to get your water flowing again soon.

We updated this message at 17:35 and we'll update it again after 08:00 on Tuesday 7th December

What we’re doing

Our repair team are still working hard to fix the burst pipe and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.

We updated this message at 14:55 and we'll update it again after 16:55

What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.

We updated this message at 08:35 and we'll update it again after 12:35

What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Our technicians are currently on site and work is underway.

We’re really sorry about this and thank you for your patience.

We updated this message at 23:30

Low pressure in Harlow

We’re really sorry you are experiencing low pressure. There’s a burst water main on Foster Road which may be causing this.

What we’re doing

Our technician has assessed the burst and a repair team are on their way to help.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 15:50 and we'll update it again after 19:50