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Interruption to your water supply - Hemel Hempstead/St Albans - HP3/AL3

Wednesday 13th October 2021

Repair complete icon

Your water will be back on by 16:15

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 16:15 and we'll remove it after 8am, Thursday 14th October


What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

Affected Streets:

  • Bedmond Lane
  • Bluehouse Hill
  • Gorhambury
  • Hemel Hempstead Road
  • King Harry Lane
  • St Michaels Street

We’re really sorry about this and thank you for your patience.

We updated this message at 15:10 and we'll update it again after 17:10


Low Pressure on Hemel Hempstead Road

We’re really sorry you've got low pressure. We’ve been made aware of a burst water main on Hemel Hempstead Road which may be causing this.

What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 13:45 and we'll update it again after 17:45

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