Not registered?

Register today

Hello. Sign in.

My Account

You are here : At Home > Alerts & planned works

Interruption to your water supply - Watford - WD19

Saturday 25th September 2021

Repair complete icon

Your water will be back on by 16.50

We’re really sorry for the problems with your water today. We’ve fixed the damaged pipe and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 16.50 Saturday 25th September 2021 and we'll remove it after 08.00 Sunday 26th September 2021

What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Our technicians have advised us that they will shortly be turning off the water for approximately 17 properties in this postcode to enable us to complete a full repair. 

Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.

We updated this message at 14.05 and we'll update it again after 16.05

We’re really sorry you maybe experiencing low pressure. We’re carrying out urgent works on Prestwick Road which may be causing this.

What we’re doing

Our repair team are working on a pipe that has been damaged by a third party. We aim to get your water flowing again as soon as possible.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 13.15 and we'll update it again after 17.15


SMS alert updates

Note: Messages sent between 0800 & 2200.

Mobile Number:

Reported Alert:

Enable Recite