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You are here : At Home > Alerts & planned works
Your water should be back to normal as we’ve now cleared the cloudy water in our pipework. Thank you for your patience, we’re really sorry for any inconvenience.
What you can do
Now that our technician has cleared our pipework, you may still have cloudy water in your own pipework. You can help fix this by running your cold tap until its clear.
To find out more, please click here.
Appearance of your water
We’re aware that you and your neighbours may have brown water, we’re really sorry about this. Please don’t worry, this isn’t harmful to you.(Brown water is just small bits of iron that naturally builds up in our pipework. When the iron is disturbed, it can make your water look brown.)
What we’re doing
One of your local technicians is on their way to your area to find out why this has happened. To find out more about brown water, please click here.
We added this message at 19:55 and we'll update it again after 08:00
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Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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