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You are here : At Home > Alerts & planned works

Interruption to your water supply - Great Dunmow - CM6

Tuesday 14th September 2021

restoring

Your water will be back on 

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 12:45 and we'll remove it after 20:00


What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

Due to the amount of water in the excavation our technician has throttled the main to enable us to assess how to carry out the repairs.  Customers in the area may now be experiencing low pressure as a result of this.

We’re really sorry about this and thank you for your patience.

We updated this message at 12.00 and we'll update it again after 14.00


Road closure update

Please be aware that the road closure in place has blocked access to Pharisee Green. 

Once the repairs have been completed we will place trench links over the excavation to enable access and we will return tomorrow to reinstate the area.

We will commence repairs shortly.

We’re really sorry about the situation and we hope to restore your water and access to the road as quickly as possible

We updated this message at 11.55 and we'll update it again after 13.55


What we’re doing

Our repair team are now going to close the road at Pharisee Green to enable us to commence repairs and get your water back to normal. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 11.00 and we'll update it again after 13.00


What we’re doing

Our technician has assessed the burst and a repair team are on their way to help. 

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 10:20 and we'll update it again after 12:20


No water in Great Dunmow

We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Pharisee Green which may be causing this.

To find out if your streets affected, please see below :

  • Pharisee Green

What we’re doing

Our technician is on their way to your area to investigate and we are urgently arranging a repair team to follow and get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 08.10 and we'll update it again after 10.10

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