Monday 10th May 2021

Your water will be back on by 16:15

We’re really sorry for the problems with your water today. You’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 16:15 and we'll remove it after 08:00 Tuesday 11th May 2021

Low pressure in Hertford

What we’re doing

We’re really sorry you have low pressure. We don’t know what’s causing this, but our technician is in your area to find out, looking for a potential burst on the network.

We’re really sorry about this and thank you for your patience.

We added this message at 14:45 and we'll update it again after 18:45

Low pressure in Hertford

We’re really sorry you have low pressure. We don’t know what’s causing this, but our technician is on their way to your area to find out.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 10:45 and we'll update it again after 14:45