Not registered?

Register today

Hello. Sign in.

My Account

You are here : At Home > Alerts & planned works

Interruption to your water supply - Hemel Hempstead - HP1

Wednesday 7th April 2021

Repair complete icon

Your water will be back on by 18:40

We’re really sorry for the problems with your water today. We’ve completed our works and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 18:40 and we'll remove it after 8am, Thursday 8th April


Low Pressure in Hemel Hempstead

We’re really sorry you've got low pressure. We’ve carrying out essential works on Cotesmore Road which may be causing this.

Affected Streets:

  • Cotesmore Road
  • Shepherds Green

What we’re doing

Our repair team are working hard to get your water back to normal soon. Your water should be flowing again within the next 1 hour, providing no complications.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 18:25 and we'll update it again after 22:25

SMS alert updates

Note: Messages sent between 0800 & 2200.

Mobile Number:

Reported Alert:

Enable Recite