Sunday 7th March 2021

Your water will be back on

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 18:45 and we'll remove it after 08:00 on Monday 8th March 2021

What we’re doing

Our repair team are continuing to complete the repair works on the burst pipe and get your water back to normal soon.

We’re really sorry about the delay on this and thank you for your patience.

We updated this message at 17:40 and we'll update it again after 19:40

What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal soon.

Providing there are no complications, the repair should be completed and the water supply back to normal by 17:30.

We’re really sorry about this and thank you for your patience.

We updated this message at 15:40 and we'll update it again after 17:40

What we’re doing

Our repair team are working hard on site to expose the damaged section of pipe work, due to this being a complex repair the team have needed to dig back further to allow more space for the team to work.

Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry for the inconvenience caused by this incident. We’re working hard to get your water flowing again soon.

We updated this message at 14:15 and we'll update it again after 16:15

What we’re doing

Our repair team have stayed on Friern Barnet Road and are continuing to repair the burst water main. We have also been addressing a secondary issue on Ramsden Road which is linked to the initial burst.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

We updated this message at 12:10 and we'll update it again after 14:10

What we’re doing

Our repair team have stayed on Friern Barnet Road and are continuing to repair the burst water main. As soon as we know how much longer this will take, we’ll let you know.

Our team have restored the water supply, but may need to turn this back off in order to complete repairs during the day.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

We updated this message at 09:50 and we'll update it again after 13:50

No water or low pressure in Barnet

We’re really sorry you haven’t got any water or lower pressure than normal. We have a burst water main on Friern Barnet Road which may be causing this.

Our repair team are working hard to fix the burst pipe and get your water back to normal soon. Your water should be flowing again by 09:30.

To find out if your streets affected, please see below.

• Broadway Mews
• Friern Barnet Road
• Macdonald Road
• Stanford Road

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 07:50 and we'll update it again after 09:50