View all current alerts (2)
Contact us
How are we doing?
View our frequently asked questions >
contact us >
My Account
Sign in
New customer? Start here.
Save time and manage your account online
Register today, it's quick and easy.
Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
Apply for Priority Services
Do you need a statement?
View a summary of your latest bills and payments with My Account. You can also download and print copies of your statement.
Apply for a water meter
Having a meter really puts you in control of your bill. You can see how much water you use and if you use less water you are also likely to save on your energy bills!
Apply now
Moving home?
We are here to make your move easy. It takes just 5 minutes to tell us online.
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
FREE water efficiency check
To help you save water, save energy and save money, with every meter fitted we're offering a Home Water Efficiency Check (worth around £80) for FREE!
Do you have low pressure?
Find out what could be causing low water pressure in your home.
Learn more
Not registered?
Register today
Hello. Sign in.
You are here : At Home > Alerts & planned works
Roadworks in Wembley
We have restored the roads on Park Lane and Ealing Road following on from recent works that have taken place due to some burst water mains in the Wembley area. We apologise for any inconvenience caused by the works.
We updated this message at 14:00 and we'll remove it after 20:00
We are restoring the roads on Park Lane and Ealing Road following on from recent works that have taken place due to some burst water mains in the Wembley area.
We expect the works to be completed tomorrow.
We updated this message at 14:00 on Tuesday 23rd February and will update it again on Wednesday 24th February
We've been repairing a number of bursts in the Wembley area. Park Lane is closed southbound, and on Ealing Road one of the northbound lanes has been converted to southbound to keep traffic moving in both directions while we complete works.
As soon as we know how much longer this will take, we’ll let you know.
SMS alert updates
Note: Messages sent between 0800 & 2200.
Mobile Number:
Reported Alert:
Please enter your customer number:
or your full address:
For customers who require urgent assistance during an incident.
© , Affinity Water Limited. Registered in England No.02546950.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch