Interruption to your water supply - Ruislip - HA4
Saturday 23rd January 2021 - Sunday 24th January 2021
Your water has restored
We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 15:30 and we'll remove it after 20:00
What we’re doing
Our repair team are on Ellis Close and are continuing to repair the burst water main. As soon as we know how much longer this will take, we’ll let you know.
All customers will continue to have a water supply, however, it may be at a lower pressure.
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
We updated this message at 14:30 and we'll update it again on Tuesday 26th January 2021
What we’re doing
Due to the adverse weather conditions today, the repair team will be unable to continue working and will return to site tomorrow to recommence the repairs.
All customers have a water supply at this time, however it may be at a lower pressure.
We’re really sorry about this and thank you for your patience.
We updated this message at 13:15 and we'll update it again on Monday 25th January 2021.
What we’re doing
Our repair team are returning to site this morning to recommence work to repair the damaged section pipework. All customers have a water supply at this time, however it may be at a lower pressure whilst the repairs are ongoing.
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
We updated this message at 08:25 and we'll update it again after 12:25
What we’re doing
Our repair team remain on-site are working hard to fix the burst pipe. All customers should have a water supply but at a lower pressure than usual whilst repairs are ongoing. Once we know how long this will take, we’ll let you know as soon as possible.
We’re really sorry about this and thank you for your patience.
We updated this message at 18:05 and we'll update it again after 08:00 Sunday 24th January
What we’re doing
Our repair team are working hard to fix the burst water main. All customers should have a water supply but at a lower pressure than usual whilst repairs are ongoing. As soon as we know how much longer this will take, we’ll let you know.
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
We updated this message at 13:05 and we'll update it again after 17:05
What we’re doing
Our technician has assessed the burst and a repair team are on their way to help. We have been able to restore water supplies, however we recommend you store water for drinking in case the water main has to be switched off for the repairs to be completed.
We updated this message at 10:45 and we'll update it again after 12:45
No water in Ruislip
We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main which may be causing this.
What we’re doing
Our technician is on their way to your area to investigate and get your water flowing again soon.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We added this message at 10:30 and we'll update it again after 12:30