Sunday 17th January 2021

Your water will be back on by 16:05

We’re really sorry for the problems with your water today. We’ve fixed the damaged pipe and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 16:05 and we'll remove it after 8am, Monday 18th January

No water in Kings Langley

We’re really sorry you haven’t got any water. We have essential repairs to a damaged section of pipe on The Nap which may be causing this.

What we’re doing

Our repair team are working hard to fix the pipe and get your water back to normal. We anticipate repairs to take up to 1 hour, providing no complications.

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 15:45 and we'll update it again after 17:45