Tuesday 1st December 2020

Water restored

Your water supply has been restored following on from the repair work on Pegs Lane
We’re really sorry for the problems with your water today. We’ve fixed the damaged section of pipework and you’ll see your water flowing back to normal soon. 

Appearance of your water                                                                                                                                                                                                                                                  If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here

We updated this message at 21:10 and we'll remove it after 08:00 on Wednesday 2nd December 2020

No water in Hertford
We’re really sorry you haven’t got any water. There’s a burst water main on Pegs Lane which may be causing this.  

What we’re doing
Our technician has assessed the burst and a repair team are on their way to help. 

What you can do 
Until we’ve sorted this, please avoid using your:
•    Washing machine
•    Dishwasher
•    Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair. 
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 19:00 and we'll update it again after 21:00