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Interruption To Your Water Supply - Clacton CO15

Tuesday 24th November 2020

The repair has been completed

Update 11:05am

We have successfully repaired the fire hydrant and anticipate your water supply should be restored.

Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.

Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

This message will be removed after 8pm
 



If you are in the above area and are experiencing problems with your water supply, we currently have essential repairs to a fire hydrant on Marlborough Close which may be affecting you. 

Our repair team are on site and the work to repair the fire hydrant is now under way. We anticipate the work should take approximately 1 hour, providing no complications.

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.

We are sorry for the inconvenience caused and aim to restore your supply to normal as soon as possible.

This message was added at 10:00 and will be updated after 12:00

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