Interruption to your water supply - Little Canfield - CM6
16th September 2020
We have located a fault on our network which has now been resolved. The water supply has returned to normal and all customers should now have water.
Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.
Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here
We are sorry for the inconvenience caused and would like to thank our customers for their ongoing patience.
This message will be removed after 8am Thursday 17th September.
If you are in the above area and are experiencing problems with your water supply we have received a number of calls which suggests there may be an issue on our network. Our technician is on their way to investigate and a further update will be provided as soon as possible.
During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.
If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.
We are sorry for the inconvenience caused and aim to restore your supply to normal as soon as possible.
This message was added at 23:10 and will be updated after 01:10