Monday 10 August 2020

Update 22:20

We have identified that the drop in pressure has been caused by high demand, we will continue to monitor this over the course of the next few days. 

All customers water supply should begin to restore, however, this will be slow as high demand continues to be a factor.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

This message will be removed after 08:00 Tuesday 11th August

If you are in the above area and are experiencing problems with your water supply we have received a number of calls which suggests there may be an issue on our network. Our technician is on their way to investigate and a further update will be provided as soon as possible.

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.

We are sorry for the inconvenience caused and aim to restore your supply to normal as soon as possible.

This message was added at 20:15 and will be updated after 22:15