Interruption to your water supply - Ashford - TW15
Sunday 7th December 2025
Your water will be back on
We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 21:50 and we'll remove it after 08:00 Sunday 8th December
What’s happened so far
Sunday 7th December 2025
(15:25) Our technician has confirmed with some customers that the discolouration has cleared after flushing. A repair team are on their way to site.
(15:15) We have received some calls regarding discoloration of the water; Our technician is on site and will be flushing from the hydrant to clear the discolouration.
(14:00) Our technician has attended the site of a mains burst on Courtfield Road and has raised a job for this to be repaired.