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Interruption to your water supply - Hemel - HP2

Sunday 20th July 2025

 

No water or low water pressure  in Hemel

We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Westwick Road which may be causing this.

What we’re doing

Our technician is on their way to your area to investigate and get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 18:20 and we'll update it again 08:00 Monday 21st July 2025.

What's happened so far

(18:20) The main has been unthrottled, and water pressure should now be restoring for customers. Some additional works are scheduled to take place tomorrow.

(16:35) The main is being throttled to allow the repair team to fix the burst. This will cause lower water pressure to some properties. 

(13:05) A live repair has been attempted by repair team but did not hold. A technician has been dispatched to assist with the repair.

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