Saturday 19th July 2025

Your water will be back on 

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 08:20 and we'll remove it after 12:20.

What's happened so far

(20:05) Repair has been completed with a clamp. All customers should now see their water restroing. 

(16:00) Technician has confirmed the location of the burst and a repair team have been requested. 

(13:30) Burst reported on New Road. 

(13:15) Low water pressure reported, technician has been dispatched to investigate.