Thursday 29th May 2025

Your water will be back on by

We’re really sorry for the problems with your water today. We’ve fixed the broken valve and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 08:10 and we'll remove it after 12:10

What's happened so far

Friday 30th May 2025

(03:20) The broken valve has been fixed and you’ll see your water flowing back to normal.

Tuesday 27th May 2025

(10:33) Our technician is currently flushing the main near one of our valves in prepration for a valve replacement.

Saturday 24th May 2025

(08:30) We expect repair works to be completed next week and will update you as soon as we have more information

Thursday 22nd May 2025,

(09:00) Our technician has attended site yesterday to try and carry out the repair but due to parked cars again the works have been unable to take place. These works are now being rescheduled. 

Tuesday 20th May 2025

(08:25) Our technician has attended this job yesterday evening due to parked cars the works were unable to take place, we have rescheduled the repair for Wednesday 21st May 2025.

Monday 19th May 2025

(10:15) The data on our loggers shows that the pressure in the area should be good, and we are hoping to carry out the repair this evening. 

Friday 16th May 2025

(08:20) The repair for the value is due to be done on Monday, 19th May 2025. Low pressure is expected during peak hours of the mornings/evenings.

Thursday 15th May 2025

(12:35) The teams onsite have found an issue with one of the valves, this is causing further issues with the supply of water.

Wednesday 14th May 2025

(06:30) Further issues with the valvue were repaired.

Tuesday 13th May 2025

(23:50) Water pressures will have returned to normal.

(20:50) Herts Fire Service are dealing with a large fire, low pressure to the area is expected due to the fire service filling up their tanks.