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You are here : At Home > Alerts & planned works > Lead pipe replacement > Inspect/Regs

Lead pipe replacement

If you’re planning on replacing your old lead pipework, then we offer a scheme which will replace our side of the pipework for you free of charge.

Before we replace our side of the pipework, you’ll need to replace your lead pipe from the boundary stop tap and into your home first. This is called the supply pipe and the responsibility of the homeowner to maintain.

You can find details of approved contractors who can carry out this work for you at Water Safe.

Just so you know…

If you replace your lead supply pipe, it must comply with the Water Supply (Water Fittings) Regulations 1999 act. This is the legal duty of the owner, occupier, installer, or plumber to ensure the regulations are met and won’t have an impact to the quality of your water. For more advice on this, please visit WRAS.

The requirements:

Re-lay and connect all lead pipework between your boundary stop tap and your internal stop tap

The depth of the new pipe should be between 750mm and 1350mm

You’ll need to leave the excavation open for a site inspection* at both the boundary stop tap and at the point of entry to the property, so we can check it meets regulations

If you’ve already filled in the holes, you’ll need to provide us with photos showing:

  • The depth of the pipework (min depth 750mm - max depth 1350mm) – the picture must show the depth with a tape measure or measuring stick
  • The pipework rising into the property or the pipework within the excavation at the point of entry to the property (see example A above).
  • The pipework at the boundary of the property within the excavation (see example B above),
  • If the supply pipe is longer than 5m, the pipework exposed midway.

Once you've done this...

Our technician will inspect the work carried out to check it’s within regulations. To book an inspection, you can speak to our team via WhatsApp using your mobile.

If the works meet the above requirements, then our technician will arrange to relay any of our lead pipework from the boundary stop tap to the water main free of charge.

This will be passed to our planning team who will request a permit from your local council if the work will be in a public space. Once this is agreed and we’ve made arrangements for the work, one of our friendly agents will be in touch to provide you with the scheduled date.


Chat to us via WhatsApp

Click the button below to chat to us. Alternatively, add our number 07971013368 to your phone contacts (WhatsApp text messaging only).

We are available to chat about a water supply problem between 8am-6pm Monday-Friday.

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