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You are here : At Home > Alerts & planned works > Faulty equipment report
Use this form to tell us about missing or broken meter covers, problems with fire hydrants and valves or their markers, etc.
Fields marked with * are mandatory.
We understand that it is sometimes difficult to pinpoint or describe the exact location of our equipment. Please provide as much information as you can to help our technicians to find the problem quickly. This is particularly important on very long roads. If it helps, you can also upload a photograph showing what is wrong and the area around.
Please note: We may need to carry out some digging to put things right. If the problem is not on the public highway, so is inside the property boundary, it will help us if our repair teams already have your permission to dig. We will, of course take every care with any work we carry out.
If you select No, we will still inspect but this may cause a delay or prevent us carrying out the work.
Please note: For your personal reference, a copy of the details you provided in this form will be sent to the email address you have entered above. We will also send you an email to confirm that we have received your form.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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