Serving parts of North West London and the Home Counties.

How did we do?

You recently made a claim with us and we’d love to get your feedback on how we did.

The survey should only take you 2 minutes and will help us to review our performance and, where possible, improve on the service we deliver.

Fields marked with * are mandatory.

    Tell us your feedback

    Claims reference number *

    Question 1

    How satisfied were you with the claims handler? *
    Please tell us why you gave that score? *

    Question 2

    How satisfied were you with response time of the claims team? *

    Question 3

    How satisfied were you with the outcome of your claim? *
    Please tell us why you gave that score? *

    Would you like us to contact you about your feedback?

    Please leave your name and contact number below and we will contact you within 10 days.

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