How we helped customers with payment problems

If you're having trouble paying your water bill, please don’t worry, we’re here to help. Read how we helped customers who had problems paying, and if you can relate to their story, please get in touch.

Hayley is worried about the rising cost of living

Julie is behind with her water bill

Anna recently lost her job

Tamara doesn't know what help is available

Dan is struggling to budget

Josh struggles with his mental health

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How we helped customers who had problems paying